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Cookbook for e-commerce 2024

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mobile marketing
Persooa TeamJun 19, 2024 4:08:36 PM4 min read

Introduction to mobile marketing: definition, tools and opportunities

Mobile marketing has become an integral part of today's business marketing strategies and is redefining the way brands engage with their customers. By harnessing the potential of mobile devices such as smartphones and tablets, mobile marketing enables advertising messages to reach target audiences in an effective, personalised and direct way.  

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Mobile marketing - what is it?

Mobile marketing is a strategy used by companies to reach customers via mobile devices such as smartphones and tablets. It involves the creation and distribution of marketing content tailored to the specific characteristics and behaviours of mobile users. The main objectives of mobile marketing are to increase brand awareness, generate leads, increase sales and build lasting customer relationships through the effective use of mobile features such as mobile apps, SMS messaging, in-app mobile advertising and responsive websites. 

Mobile marketing tools

Mobile marketing uses a variety of tools and technologies that enable companies to effectively reach their target audience via mobile devices. Below are the main tools used in mobile marketing:

Mobile applications

Mobile apps are an indispensable tool in mobile marketing, enabling direct contact with users. They allow businesses to offer personalised experiences, send push notifications and enable real-time purchases and interactions.

See how we bring personalised communication to the mobile app - Mobile App

In-app mobile advertising

In-app ads appear within mobile apps, tailored to the context and behaviour of the user. They can take a variety of forms, including banners, videos, interactive boxes or native ads, and are effective at driving brand awareness and conversions.

SMS messages

SMS marketing allows you to communicate directly with your customers via their mobile phones. It is a powerful tool for sending promotions, event notifications or special offers, offering fast reach and high effectiveness.

See how you can personalise your communications in SMS channel.

RCS (Rich Communication Services)

RCS is an advanced communications standard that enables more advanced interactions than traditional SMS, such as sending photos and videos, and also supports features such as receipts and end-to-end encryption.

See how we enable communication in the RCS channel

WhatsApp and Apple iMessage

Apps such as WhatsApp and iMessage offer the ability to send text messages, images, video and other media, allowing businesses to interact directly with customers through their preferred communication platforms.

Find out how we can help you communicate with WhatsApp and iMessage.

Mobile Push Notifications

Mobile push notifications are an excellent tool for instantly informing users of news, promotions or important brand events, increasing user engagement and retention.

The choice of tools depends on the specifics of the campaign and the preferences and needs of the target audience. By using these technologies effectively, companies can reach their mobile customers and strengthen their market presence.

See also our blog post: The evolution of mobile marketing: From SMS to RCS Chat

Benefits of mobile marketing

The benefits of using mobile marketing are numerous and relevant to today's businesses. Here are some key aspects that support its usefulness:

  • Broad reach: With the ability to access mobile users worldwide, mobile marketing enables businesses to reach a wide audience.
  • Personalisation: The ability to personalise advertising content based on user demographics, purchasing behaviour and location enables more effective and efficient campaigns.
  • Immediacy: With push notifications and quick access to user content, mobile marketing enables the latest information and promotions to reach audiences quickly.
  • Interactivity: Mobile apps and in-app advertising enable interactive communication with users, increasing customer engagement and loyalty.
  • High conversion rates: With precise targeting and the ability to track user behaviour, mobile marketing often generates higher conversion rates than traditional methods.
  • Data analytics capabilities: Collecting and analysing mobile user data enables companies to better understand their preferences and needs, leading to more effective marketing efforts.

These benefits make mobile marketing an essential element of business strategy, helping companies to achieve sales targets and build lasting customer relationships.

What are the opportunities in mobile marketing?

Mobile marketing is an important part of today's marketing strategies, allowing companies to effectively reach customers via mobile devices. This approach enables direct interaction with audiences through a variety of platforms including mobile apps, SMS messages and push notifications. With its personalisation and precision targeting capabilities, mobile marketing enables the delivery of personalised content and offers to customers, increasing engagement and campaign effectiveness. Integration with other communication channels and advanced analytics tools enable continuous monitoring of the impact of marketing activities and optimisation of strategies. With the globalisation of markets, mobile marketing is becoming an essential tool to support international expansion and build lasting relationships with customers around the world.

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Persooa Team

Persooa team are experienced practitioners. We implement the best Data & Marketing Automation solutions supported by Artificial Intelligence. We increase the effectiveness and efficiency of marketing and sales.

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